Our Access Scheme makes it easier for you to book accessible seats and facilities. It will also ensure our customer-facing staff teams have the information they need in order to make sure they can support or assist you appropriately.

If you require a companion, carer or personal assistant ticket, in order to access or attend a performance at the theatre, you are entitled to one complimentary (free of charge) essential companion ticket. Once registered on the scheme, you will be able to log into your account on our website and automatically book these tickets to the performance of your choice. The second ticket will automatically be discounted in your basket.

To receive a free carer ticket, you will need to provide documentation that provides evidence of your disability:

• Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.
• Attendance Allowance or Carer's Allowance letter of award
• Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit, Employment and Support Allowance (ESA), Disability Students’ Allowance (DSA), or DID card (UK Disabled ID card).
• A valid Blue Badge
• In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
• Credibility’s Access Card with the carer/companion symbol
• An International Equivalent of the Above

If booking tickets is more accessible by phone, you can call the Box Office from 3pm Monday - Saturday.

Sign Up to Our Access Scheme

• Entrance into the building is level access and step free.
• Both of our bar & theatre spaces are located below ground level and are serviced by wheelchair accessible lifts. 
• The top floor where our offices and audition space are located are not currently serviced by the lift and so are not wheelchair accessible.
• Please note our Tech Box is accesible for wheelchair users. 
• There are a total of 19 steps to reach the Above Bar, courtyard and toilets.
  A total of 51 steps to reach our mezzanine Main House entrance, Tech Box & Dressing Rooms
• A total of 66 steps to reach our 4Below bar/Cabaret House and additional Main House step-free access and toilet(s).
• Step free entry and exit into the auditorium is located on Level -4 which can be accessed by the lifts.
• Entrance and exit to our Courtyard is step-free and wheelchair accessible.
• There is signage throughout the venue.

At busy times, including just before show times, there will likely be lots of people in the building. We suggest arriving with plenty of time so you can find your way around and get comfortable if you are someone who might find smaller, busier spaces difficult to access.

We have two disabled/access toilets in the building which can be found on:

• Level -1 in the toilets through the Couryard in the ‘Above Bar’
• Level -4 beside the ‘Below Bar/Cabaret House’ 

We understand and acknowledge that not all disabilities are visible and our disabled toilets are for anyone who needs them. 

Baby Changing Facilities are available in our toilets on Level -1 by the 'Above Bar'.

Unfortunately, we do not currently have changing place facilities at our venue. 

As an LGBTQIA+ championing venue, we want our patrons to know that they are welcome to use whichever facilities they are most comfortable using, and we will support them to do so. If you encounter any issue or are unclear on which facilities to access, a member of staff will be happy to help.

Our theatre is located in Islington Square opposite a cafe called Bewliehill - you will enter via a big red iron door and walk down a short way and enter the theatre on the right hand side.

As you enter, the box office is directly on your right hand side in the building.

Members of the Theatre Team will be happy to answer any of your queries or assist you as best as they can.

For more information about how to find the theatre, please check out the Getting Here page:

Getting Here

Details of any captioned, audio-described, relaxed and other 'accessible' performances will be listed on the individual show pages on this website. They will also appear on the performance date pages when booking tickets.

We do not currently have a hearing induction loop in the theatre. 

If you require further information regarding specific performances, please contact boxoffice@kingsheadtheatre.com. 

If you require show content warnings or guidance, please check the individual show pages. Where possible, any important or relevant information will be provided there.

If you cannot find the information you need or have any further questions about a specific show, please call or email our Box Office team on boxoffice@kingsheadtheatre.com.