Stay in the know.
Sign up for updates about events, news and special offers.

Ticket Booking FAQs


Phone Number: 0207 226 8561

Please note that our phones are not manned and we would prefer it if you email us. 

For any queries, please email [email protected].
To read out Tickets & Refund Policy please click HERE.



How can I contact the Theatre?

Our phone lines are open Monday-Saturday from 3PM-6PM. You can call us on 02072268561. If you need to contact the Box Office at another time, you can reach us via email [email protected] and a member of staff will contact you as soon as possible.

How do I buy a ticket?

To purchase tickets you will need to create an account with us via our website. Once this is completed you will need to select the show you want to see by going to the WHAT’S ON page. Once you select your show, click on the BOOK TICKETS button to the right side of the page. You will move to a new page where a list of upcoming performance dates will be listed. After you select your chosen date you will be able to see the auditorium layout and select your tickets.  At the bottom of this page you will see a PROCEED TO CHECKOUT button where you will be asked for your booking details. Please note if booking online you will receive an email confirmation with your booking confirmation and details but may not receive your Print at Home tickets immediately. Before your show date you will receive a separate email with your PRINT AT HOME TICKETS.


Booking tickets can also be made over the phone from Monday-Saturday from 3PM-6PM on 02072268561. A member of staff will walk through the booking process with you. You will be asked if you have been a patron with us before and for your booking details. They will assist you with any questions about your booking. Please note, you will need your card details to purchase tickets over the phone. 


How do I receive my ticket?

All our tickets are sent to the email address associated with your booking. You will receive a PRINT AT HOME TICKET. You DO NOT need to print these, but can do so if you wish. The ticket with the QR CODE and performance details is what is needed to confirm your tickets. These can be shown on your phone when you arrive at the venue.

If you are having issues with your PRINT AT HOME TICKET or have no access to a smartphone, you are able to collect tickets from our Box Office at arrival. They will be at the entrance of the venue.


How do I find the new venue?

Our new venue is located behind the old King’s Head Theatre Pub, in ISLINGTON SQUARE. The new address is 116P UPPER STREET, N1 1AB.  If you are standing on Upper Street facing the King’s Head Pub, Islington Square is directly to the right through the arches and black gates. Walk into the Square and you will find the Theatre on your left through the Big Red Gates, opposite the Bewliehill Cafe.

The two closest stations to King’s Head Theatre are ANGEL STATION which is a 10 minute walk to our venue and HIGHBURY AND ISLINGTON STATION which is a 15 minute walk to our venue. 

The closest bus stops to our venue are ST MARY’S CHURCH which is a 1 minute walk to our venue.


Are you still associated with the King’s Head Pub?

We are not affiliated with the King’s Head Pub any longer. While we treasure the memories and history made in our old venue, we are excited to begin a new era. You may still see old signage displayed in the Pub, but this should be ignored.


Can I bring drinks from the King’s Head Pub into the Theatre?

Drinks purchased from other establishments are not permitted on our premises. We welcome you to join us for a drink in one of our Theatre Bars.


When does Box Office open to the public?

Box Office opens to the public ONE HOUR before your selected performance start time.


Can I receive a refund?

As per our Terms & Conditions, we do not offer refunds unless we state otherwise for a specific circumstance in which you will be contacted. Subject to availability, we will offer to EXCHANGE YOUR BOOKING for another date.


How do I exchange a booking?

You can do this by emailing [email protected] stating the date and time of the show you’d like to exchange to and we will try to accommodate the booking for you. Where possible, we will try to exchange your tickets to the same seats, or within the same price band.


What are the Running Times of the show?

Each performance's show time is listed on the YOUR VISIT section of each show on the WHAT’S ON page of our website. Any intervals will be listed here as well. The Running Times of each show may be approximate. If you have any questions regarding the running times of a show, please contact the Box Office.

Ticket prices:

We may have THREE different price bands for our shows. BAND A, BAND B, BAND C and selected show’s will have a limited number of £10 tickets. Ticket prices may vary depending on OFF PEAK and PEAK shows. 


Group Discounts:

Booking’s of 7+ people will be classed as a group booking. Group bookings can be made via our website or our phone lines. You will receive a £1 discount on every ticket in your booking if over 7 tickets have been selected. 

Alternatively you can call Box Office on 02072268561 on Monday-Saturday from 3PM-6PM and a member of staff will be there to help assist you in your booking.


Are there any concessions available?

Concessions will change with each show. All available concession tickets for any show will appear as an option when you are selecting your tickets on the website. If no concession prices appear, there are none available for your selected performance.


Do you serve beverages and food?

We have a range of alcoholic and soft beverages available at our Bars.

We do not currently serve food, snacks or hot beverages. However this is something we hope to expand to in the future!


When does the bar open?

We have two Bars in our new venue. The ABOVE BAR and the FOUR BELOW BAR & CABARET HOUSE. These open at the same time as our Box Office, ONE HOUR before the selected show time.

THE FOUR BELOW BAR is open subject to show times and the nature of the show.

How do I inquire about hiring the space?

On our website you will find a section that says GET INVOLVED: on this drop down bar you will see a PRODUCTION PROPOSAL page: Production Proposals | King's Head Theatre ( From here you will find the appropriate application forms and who to contact. There is also detailed information about our spaces on this page that will help you with your application process. If you would like to hire the space for rehearsals please head to our Rehearsal Page information. 

Bar bookings are subject to availability and performance timings, as we have multiple shows a day and some of these productions vary in location of the MAIN HOUSE and the CABRET SPACE. 

For any information regarding booking our Bars for a group event, rehearsal or meeting, please contact [email protected].


Under 25:

Our Theatre Team Members have the right to question age and request ID when serving Alcoholic beverages to members of the public. Our staff provide the right to deny service to anyone who cannot provide proof of ID.


How can I donate to the theatre?

There are multiple ways you can donate to our theatre and help keep our doors open! You can donate when checking out after making a booking on our website. Alternatively, you can donate via our website by selecting the DONATE button on our webpages. 

If you are visiting our venue you are able to donate by placing money in our bucket at the end of the shows. We also have two Contactless Donation Points in our venue, at the Box Office and The Bar.


How can I become a member of the theatre?

To become a member of our theatre you can register on our website by selecting the BECOME A SUPPORTER at the bottom of the webpages. You can find more information on becoming a member of our theatre on the Support Us page on our website.


How do I become a Friend Of The Theatre?

To become a FRIEND OF THE THEATRE, You can do this by calling the Box Office on 02072268561, or alternatively you can join by speaking with a Member of the Box Office at the venue. The membership is £25.00 and is valid for ONE YEAR and has a 30 day renewal period. You can find more information on becoming a member of our theatre on the Support Us page on our website.


How do I join the Angels of Angel Network?

Please head to our Angels of Angel Network page. You can support by sponsoring a stair from our 53 year history in the pub theatre, or by joining our network. 


Can I join the mailing list?

At the bottom of our webpages you will find a section called STAY IN THE KNOW here you will be able to register your first name, surname and email address. Once completed you will be added to our mailing list and kept up to date with any news from us and upcoming opportunities and productions!


Accessibility and Access Scheme Registration:

Our venue spans 4 floors and there is lift access to all areas. Our website will tell you everything, from how many steps there are to key locations, to how to book Accessible seating.

For all information about Accessibility in our venue, please visit our website

If you would like to register to our Access Scheme, you will need to complete our Accessibility Form. This will allow you to book suitable Accessible seating via the website and won't have to ring the Box Office every time. Please register here: Access Scheme Registration (


Theatre Credit:

Theatre Credit is allocated to your account if a show is cancelled or you are unable to exchange your booking. Theatre credit amounts to the price of your booking. Theatre Credit is valid for ONE YEAR FROM THE ISSUE DATE. 

Theatre Credit can be accessed online when checking out or via calling the Box Office on 02072268561


Are there any age restrictions at the venue?

Age restrictions will be available on the YOUR VISIT section when you select a performance here at the King’s Head Theatre. These age restrictions can vary depending on the company and nature of the shows.


How do I retrieve my lost property? 

Any property left in our Auditorium, Cabaret Space or Bars will be kept and logged. If you leave an item at our venue you can call us on 02072268561 or email us at [email protected] We log all items found to ensure property can be traced back to owners. 

If property is not picked up after ONE MONTH we will donate items in our lost property. If you are aware you have left an item with us and CANNOT come and retrieve it within the ONE MONTH period please contact us and we will ensure your item is logged and kept until you are able to retrieve your items.